Previous research on cyber workplace incivility (CWPI) is dependent and severely limited by psychological and social-psychological perspectives. This research builds on the previous studies by applying the Labor Process Theory with its core characteristics of power, control, and exploitation of labor so that further exploration of workplace incivility issues could be carried out. This research also uses Conservation of Resources (COR) Theory to explain the devastating long term negative impact of cyber workplace incivility on employees. The researchers also look at the role of technology due to increased connectivity, such as email, social media, mobile communication, blogs, and internet message boards at the workplace. This article contributes by looking at individual and institutional antecedents of CWPI and provides empirical support using a survey study.
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