Moderating Effect of Work-Family Conflict on the Relationship between Perceived Organizational Support and Job and Life Satisfaction: A Study during the COVID-19 Pandemic — Oak Academic Publishing
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Moderating Effect of Work-Family Conflict on the Relationship between Perceived Organizational Support and Job and Life Satisfaction: A Study during the COVID-19 Pandemic
Atlântica Health School, Barcarena, Portugal
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Department of Psychology, School of Social Sciences, University of Évora, Évora, Portugal
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ISEIT Almada, Almada, Portugal
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ISCTE, University Institute of Lisbon, Lisbon, Portugal
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Department of Management Sciences, Atlântica University, Barcarena, Portugal
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ISCTE, University Institute of Lisbon, Lisbon, Portugal
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Faculty of Medicine, University of Coimbra, Coimbra, Portugal
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Department of Management Sciences, Atlântica University, Barcarena, Portugal
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Atlântica University, Barcarena, Portugal
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RECI—Research in Education and Communitary Intervention, Vila Nova de Gaia, Portugal
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Center for Research in Education and Psychology (CIEP-UE), University of Évora, Évora, Portugal
1 Atlântica Health School, Barcarena, Portugal
2 Department of Psychology, School of Social Sciences, University of Évora, Évora, Portugal
3 ISEIT Almada, Almada, Portugal
4 ISCTE, University Institute of Lisbon, Lisbon, Portugal
5 Department of Management Sciences, Atlântica University, Barcarena, Portugal
6 ISCTE, University Institute of Lisbon, Lisbon, Portugal
7 Faculty of Medicine, University of Coimbra, Coimbra, Portugal
8 Department of Management Sciences, Atlântica University, Barcarena, Portugal
9 Atlântica University, Barcarena, Portugal
10 RECI—Research in Education and Communitary Intervention, Vila Nova de Gaia, Portugal
11 Center for Research in Education and Psychology (CIEP-UE), University of Évora, Évora, Portugal
The constant changes observed in the work context resulting from the COVID-19 pandemic brought new challenges to organizations and workers. This study examined the moderating effect of work-family conflict on the relationship between perceived organizational support, job satisfaction, and life satisfaction. The collected sample comprised 476 Portuguese workers, of whom 223 were females (46.8%), and 253 were males (53.2%). Data were collected via a questionnaire composed of self-report measures and a sociodemographic questionnaire. The findings demonstrated a significant positive association between perceived organizational support and employees’ satisfaction with work and life. Furthermore, the statistical analysis revealed that work-family conflict moderated the relationship between perceived organizational support and satisfaction with work and life. These results indicate that organizations seeking to enhance employee satisfaction in the workplace should create an environment that promotes benefits for the work-family interface (e.g., family-friend policies), facilitating the conciliation of professional and family roles. It is crucial to develop and make such resources available to employees.
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