Adoption of Electronic Supply Chain Management and E-Commerce by Small and Medium Enterprises and Their Performance: A Survey of SMEs in Pakistan — Oak Academic Publishing
Research ArticleOpen AccessGoogle Scholar indexed
Adoption of Electronic Supply Chain Management and E-Commerce by Small and Medium Enterprises and Their Performance: A Survey of SMEs in Pakistan
School of Economics and Management, China University of Geosciences, Wuhan, China
,
School of Economics and Management, China University of Geosciences, Wuhan, China
,
School of Geographic Information System, China University of Geosciences, Wuhan, China
1 School of Economics and Management, China University of Geosciences, Wuhan, China
2 School of Economics and Management, China University of Geosciences, Wuhan, China
3 School of Geographic Information System, China University of Geosciences, Wuhan, China
Adoption of E-Commerce and Electronic Supply Chain Management (E-SCM) by small and medium enterprises (SMEs) has developed a tremendous performance in business process. SMEs in Pakistan are tryin g to enhance their competences by adopting a new technology to enter into the global market. The survey was aimed to investigate the current status and future direction of the adoption and benefits of E-Commerce and E-SCM by small and medium enterprises in Pakistan. A mailed questionnaire survey was conducted to collect data from 210 SMEs as samples located in Karachi, Gujranwala and Faisalabad, Pakistan. The results suggest that E-Commerce and E-SCM adoption has a significant, positive influence on SMEs, who have significantly higher average sales growth rate, on-time order management and delivery process than non-adopters. The findings of this study can be useful for SMEs in general as a means of understanding how E-Commerce and E-SCM adoption positively affects the firm’s performance.
KeywordsE-CommerceSmall and Medium EnterprisesE-Supply Chain ManagementPakistan
Turban, E., et al. (2008) A Managerial Perspective. Electronic Commerce 2006, Pearson Education Inc., Upper Saddle River.
Bayraktar, E., Demirbag, M., Koh, S.C.L., Tatoglu, E. and Zaim, H. (2009) A Causal Analysis of the Impact of Information Systems and Supply Chain Management Practices on Operational Performance: Evidence from Manufacturing SMEs in Turkey. International Journal of Production Economics, 122, 133-149. http://dx.doi.org/10.1016/j.ijpe.2009.05.011
Gunasekaran, A. and Ngai, E.W. (2004) Virtual Supply-Chain Management. Production Planning & Control: The Management of Operations, 15, 584-595. http://dx.doi.org/10.1080/09537280412331283955
Coyle, J.J., Edward, J.B. and Langley, C.J. (2003) The Management of Business Logistics—A Supply Chain Perspective, 7th Edition, Academic Internet Publishers, Mason.
Turban, E., et al. (2008) Information Technology for Management Transforming Organizations in the Digital Economy. 6th Edition, John Wiley & Sons (Asia) Pte Ltd., Hoboken.
Drayse, M.H. (2011) Globalization and Innovation in a Mature Industry: Furniture Manufacturing in Canada. Regional Studies, 45, 299-318. http://dx.doi.org/10.1080/00343400903241501
Saffu, K., Walker, J.H. and Hinson, R. (2008) Strategic Value and Electronic Commerce Adoption among Small and Medium-Sized Enterprises in a Transitional Economy. Journal of Business & Industrial Marketing, 23, 395-404. http://dx.doi.org/10.1108/08858620810894445
Molla, A. and Licker, P.S. (2005) E-Commerce Adoption in Developing Countries: A Model and Instrument. Information & Management, 42, 877-899. http://dx.doi.org/10.1016/j.im.2004.09.002
Premkumar, G., Ramamurthy, K. and Nilakanta, S. (1994) Implementation of Electronic Data Interchange: An Innovation Diffusion Perspective. Journal of Management Information Systems, 11, 157-186.
Levis, K. (1996) Electronic Commerce. British Telecommunications Engineering, 14, 281-285.
Zeng, S.X., Xie, X.M. and Tam, C.M. (2010) Relationship between Cooperation Networks and Innova- tion Performance of SMEs. Technovation, 30, 181-194. http://dx.doi.org/10.1016/j.technovation.2009 .08.003
Jennex, M.E., Amoroso, D. and Adelakun, O. (2004) E-Commerce Infrastructure Success Factors for Small Companies in Developing Economies. Electronic Commerce Research, 4, 263-286.
Zhu, L. and Thatcher, S.M.B. (2010) National Information Ecology: A New Institutional Economics Perspective on Global E-Commerce Adoption. Journal of Electronic Commerce Research, 11, 53-71.
Ghobakhloo, M., Sabouri, M.S., Tang, S.H. and Zulkifli, N. (2011) Information Technology Adoption in Small and Medium-Sized Enterprises: An Appraisal of Two Decades Literature. Interdisciplinary Journal of Research in Business, 1, 53-80.
Hollenstein, H. and Woerter, M. (2008) Inter- and Intra-Firm Diffusion of Technology: The Example of E-Commerce: An Analysis Based on Swiss Firm-Level Data. Research Policy, 37, 545-564. http://dx.doi.org/10.1016/j.respol.2007.12.006
Crespo, A.H. and Bosque, I.R. (2008) The Effect of Innovativeness on the Adoption of B2C E-Commerce: A Model Based on the Theory of Planned Behaviour. Computers in Human Behavior, 24, 2830-2847. http://dx.doi.org/10.1016/j.chb.2008.04.008
Wang, S. and Cheung, W. (2004) E-Business Adoption by Travel Agencies: Prime Candidates for Mobile E-Business. International Journal of Electronic Commerce, 8, 43-63.
Eastin, M.S. (2002) Diffusion of E-Commerce: An Analysis of the Adoption of Four E-Commerce Activities. Telematics and Informatics, 19, 251-267. http://dx.doi.org/10.1016/S0736-5853(01)00005-3
Gunasekaran, A. and Ngai, E.W. (2004) Virtual Supply Chain Management. Production Planning & Control, 15, 584-595. http://dx.doi.org/10.1080/09537280412331283955
Akyuz, G.A. and Rehan, M. (2009) Requirements for Forming an “E-Supply Chain”. International Journal of Production Research, 47, 3265-3287. http://dx.doi.org/10.1080/00207540701802460
Chuang, M.L. and Shaw, W.H. (2000) Distinguishing the Critical Success Factors between E-Commerce, Enterprise Resource Planning and Supply Chain Management. Proceedings of the 2000 IEEE Engineering Management Society, Albuquerque, 13-15 August 2000, 596-601.
Turban, E., et al. (2008) Information Technology for Management Transforming Organizations in the Digital Economy. 6th Edition, John Wiley & Sons (Asia) Pte Ltd., Hoboken.
Bordonaba-Juste, V. and Cambra-Fierro, J.J. (2009) Managing Supply Chain in the Context of SMEs: A Collaborative and Customized Partnership with the Suppliers as the Key for Success. Supply Chain Management: An International Journal, 14, 393-402.
Graham, G. and Hardaker, G. (2000) Supply Chain Management across the Internet. International Journal of Physical Distribution and Logistics Management, 30, 286-295.