A Multi-Level Research on the Antecedents and Consequences of Group Task Satisfaction

Abstract

In this study, in order to examine antecedents and consequences of group task satisfaction, We collected 204 questionnaires with 35 hotel groups from 4 hotels located in Guangzhou and Shenzhen and used HLM to test the relationship between group task satisfaction and other variables in group level and individual level. The research findings show that employee individual job satisfaction mediates the effect of group task satisfaction on employee turnover intention and job performance; group task satisfaction mediates the positive effect of group cohesion and group job characteristics on individual job performance; group cohesion moderates the effect of individual job satisfaction on turnover intention and job performance.