Analysis of Pneumoconiosis Patients’ Perception and Satisfaction with the Aid from “Da Ai Qing Chen”: A Cross-Sectional Study

Abstract

This study examines the perceptions and satisfaction of pneumoconiosis patients regarding the assistance provided by the NGO “Da Ai Qing Chen”. Using a cross-sectional survey of 102 pneumoconiosis patients across five provinces in China, data was collected via structured questionnaires to measure patient satisfaction, perceived social support, and coping strategies. Grounded in social support theory and coping mechanism theory, the findings indicate that patients report high satisfaction with the NGO’s efforts. Positive correlations were observed between satisfaction and both social support (r = 0.508, p < 0.01) and positive coping strategies (r = 0.503, p < 0.01), indicating that patients who reported higher levels of social support and actively employed positive coping mechanisms tended to express greater satisfaction. Regression analysis further confirms that social support (B = 0.143, p = 0.010) and positive coping strategies (B = 0.155, p = 0.008) significantly enhance patient satisfaction, suggesting that improvements in these areas would likely enhance overall patient satisfaction. Despite these positive outcomes, areas for improvement remain, particularly in ensuring consistent financial aid and providing more proactive health-related support. Additionally, respondents identified financial strain, caregiving burdens, and the advanced stages of pneumoconiosis as major challenges. To address these issues, the study recommends strengthening financial assistance, expanding healthcare access, and promoting regional equity through targeted interventions. By assessing the impact of NGO-driven support, this study broadens the scope of pneumoconiosis research.