Building Inter-Organizational Social Capital Instruments to Evaluate Collaborative Networks
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Abstract
This paper presents the development process of an inter-organizational social capital survey to evaluate collaborative networks. The survey instrument construction was based on three main sources. The first one, was a deep literature research that covered social capital and collaborative network issues. The second, a meta-analysis from well-known journals basically taken from the Business Source Premier Database. Finally, the third, was an exploratory research done in a Brazilian enterprise collaborative network. In this exploratory phase, we used semi-structured interviews, direct observation and document analysis. As a result of this work, we present two instruments for inter-organizational social capital evaluation: a qualitative instrument, built in the first stage of the study and a quantitative instrument (survey) built from the results of the exploratory phase.
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