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A Public Value Based Framework for Evaluating the Performance of e-Government in China
1Key Laboratory of Data Engineering and Knowledge Engineering of the Ministry of Education, Renmin University of China, Beijing, China; 2School of Information Resources Management, Renmin University of China, Beijing, China.
- 1 1Key Laboratory of Data Engineering and Knowledge Engineering of the Ministry of Education, Renmin University of China, Beijing, China; 2School of Information Resources Management, Renmin University of China, Beijing, China.
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Abstract
Much research has been done on evaluating the performance of e-government in China , but comprehensive pictures of research done on evaluation of performance of e-government can hardly be found in the Chinese literature. Besides, there are few theories to support the research and practice in evaluation. By analyzing existed literature, the paper proposes a conceptual framework for evaluating performance of e-government based on public value perspective. Delivery of public services, effectiveness of public organization and development of trust are identified and selected as three basic public values for analysis.
KeywordsEvaluation of Performance of e-GovernmentPublic ValueConceptual FrameworkChina
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