Dissemination of Information Communication Technologies: Mobile Government Practices in Developing States

Abstract

Information Communication Technologies (ICT) has offered m-government applications as an intermediate technology to provide effective and efficient government services to the public. Due to high rate of corruptions in developing states, government policies diversified governmental services from offline to virtualized perspective to expose accessibility, transparency, accountability and accessibility through mobile government. Deployment of such ICT tool also exposed a unique opportunity for the recovery of the public confidence against government which has damaged due to corruption activities in country. Virtualization of the government services became compulsory due to high rate of corruption that occurred in the economic context and it became a serious obstacle for economic development of developing states. The virtualized services aimed to harmonize governmental services into mobile platform in order to become more transparent to the public. This research paper comparatively investigates the mobile government services that are located in Malta and Singapore which are classified as developing countries. The criteria of the comparison have done based on demographic structure of the country, M-government policies and ICT infrastructure of the country. The findings of this study exposed the impact of e-government practices and differences between them in terms of applicability and provide a specific point of view for m-government adoption policy.