Urban forests are confronted with high using pressure because of the increasing demand for recreation and accessibility of these settings. For that purpose, defining and managing recreational carrying capacity is considered as significant in ensuring ecological value’s and recreational satisfaction’s continuity. The purpose of this paper is to investigate the carrying capacity of Erzurum Urban Forest with respect to Level of Service (LOS) as a new management technique that focuses on service quality and visitor satisfaction. The data were obtained by self-administered questionnaire conducted with 166 visitors on weekends and holidays during summer season of the year 2014. Data were analyzed by dimensions/indicators of recreational satisfaction and socio-demographic characteristics with intent to identify tolerance range of visitors. The contribution and relative importance of each of the indicators to the overall satisfaction were analyzed by using Ordinal Logistic Model (OLM). The results indicated that the four indicators were at the greatest degree; “distance from picnic spot to toilets” and “quantity of children’s playground facilities” were decease of overall satisfaction while “distance from picnic spot to parking” and “level of shade at picnic spot” had a positive contribution to the overall satisfaction. The outputs from these analyses were used to calculate LOS. It was revealed that the level of service (0.40) in Erzurum Urban Forest was below the moderate level. Planning and managing strategies for optimizing the LOS were developed and discussed by considering these results.
KeywordsRecreational Carrying CapacityLevel of ServiceVisitor SatisfactionRecreation Planning and ManagementErzurum Urban Forest
Miles, C.W.N. and Seabrooke, W. (2013) Recreational Land Management. Taylor & Francis, 120.
Dwyer, J.F., McPherson, E.G., Schroeder, H.W. and Rowntree, R.A. (1992) Assessing the Benefits and Costs of the Urban Forest. Journal of Arboriculture, 18, 227.
Aikoh, T. and Wei, T. (2014) Monitoring the Number of Urban Forest Visitors and Their Attachment in Sapporo, Japan. The 7th International Conference on Monitoring and Management of Visitors in Recreational and Protected Areas (MMV), Tallinn, 242.
Hammitt, W.E. (2002) Urban Forests and Parks as Privacy Refuges. Journal of Arboriculture, 28, 19.
Arnberger, A. (2006) Recreation Use of Urban Forests: An Inter-Area Comparison. Urban Forestry & Urban Greening, 4, 135. http://dx.doi.org/10.1016/j.ufug.2006.01.004
Heer, C., Rusterhols, H.P. and Baur, B. (2003) Forest Perception and Knowledge of Hikers and Mountain Bikers in Two Different Areas in Northwestern Switzerland. Environmental Management, 31, 709. http://dx.doi.org/10.1007/s00267-003-3002-x
Shindler, B.A., Brunson, M.W. and Stankey, G.H. (2002) Social Acceptability of Forest Conditions and Management Practices: A Problem Analysis. General Technical Report PNW-GTR-537.
Papageorgiou, K. and Brotherton, I.A. (1999) Management Planning Framework Based on Ecological, Perceptual and Economic Carrying Capacity: The Case Study of Vikos-Aoos National Park, Greece. Journal of Environmental Management, 56, 271. http://dx.doi.org/10.1006/jema.1999.0285
Cole, D.N. (2003) Carrying Capacity and Visitor Management: Facts, Values and the Role of Science. Special Session of George Wright Society Biennial Conference: Protecting Our Diverse Heritage: The Role of Parks, Protected Areas and Cultural Sites, San Diego, 43.
Fleishman, L. and Feitelson, E. (2009) An Application of the Recreation Level of Service Approach to Forests in Israel. Landscape and Urban Planning, 89, 86-97. http://dx.doi.org/10.1016/j.landurbplan.2008.10.012
Manning, R.E. and Lawson, S.R. (2002) Carrying Capacity as “Informed Judgment”: The Values of Science and the Science of Values. Environmental Management, 30, 157-168. http://dx.doi.org/10.1007/s00267-002-2772-x
Wagar, J.A. (1964) The Carrying Capacity of Wildlands for Recreation. Forest Science Monographs, 7, 1-23.
Manning, R.E. (2002) How Much Is Too Much? Carrying Capacity of National Parks and Protected Areas. In: Proceedings of the Conference on Monitoring and Management of Visitor Flows in Recreational and Protected Areas, Bodenkultur University, Vienna, 306-313.
Shelby, B. and Heberlein, T.A. (1984) A Conceptual Framework for Carrying Capacity Determination. Leisure Sciences, 6, 433-451. http://dx.doi.org/10.1080/01490408409513047
Göktug, T.H., Yildiz, N.D., Demir, M. and Bulut, Y. (2013) Tasima Kapasitesi Kuraminin Milli Parklarda Olusum- Gelisimve Modellenme Süreci. Journal of the Faculty of Agriculture, 44, 195-206.
McCool, S. and Lime, D. (2001) Tourism Carrying Capacity: Tempting Fantasy or Useful Reality? Journal of Sustain Tourism, 9, 372-388. http://dx.doi.org/10.1080/09669580108667409
Ceballos-Lascuráin, H. (1996) Tourism, Ecotourism and Protected Areas: The State of Nature-Based Tourism around the World and Guidelines for Its Development. IUCN Publications, Cambridge, 301. http://dx.doi.org/10.2305/iucn.ch.1996.7.en
Whittaker, D., Shelby, B., Manning, R., Cole, D. and Haas, G. (2011) Capacity Reconsidered: Finding Consensus and Clarifying Differences. Journal of Park and Recreation Administration, 29, 1-20.
Brown, P.J., Driver, B.L. and McConnell, C. (1978) The Opportunity Spectrum—Concept and Behavioral Information in Outdoor Recreation Resource Supply Inventories: Background and Application. In: Proceedings of the Integrated Inventories of Renewable Natural Resources Workshop, USDA Forest Service General Technical Report RM-55, Rocky Mountain Forest and Range Experiment Station, Ft. Collins, 73.
Stankey, G.H., McCool, S.F. and Stokes, G.L. (1984) Limits of Acceptable Change: A New Framework for Managing the Bob Marshall Wilderness Complex. Western Wildlands, 10, 33-37.
Graham, R., Nilsen, P. and Payne, R.J. (1988) Visitor Management in Canadian National Parks. Tourism Management, 9, 44-61. http://dx.doi.org/10.1016/0261-5177(88)90057-X
Graefe, A.R., Kuss, F.R. and Vaske, J.J. (1990) Visitor Impact Management: A Review of Research. National Parks and Conservation Association, Washington DC.
Hof, M. and Lime, D.W. (1997) Visitor Experience and Resource Protection Framework in the National Park System: Rationale, Current Status, and Future Direction. United States Department of Agriculture Forest Service General Technical Report, 29.
Nilsen, P. and Tayler, G.A. (1997) Comparative Analysis of Protected Area Planning and Management Frameworks. United States Department of Agriculture Forest Service General Technical Report INT 49.
Lawson, S.R., Manning, R.E., Valliere, W.A. and Wang, B. (2003) Proactive Monitoring and Adaptive Management of Social Carrying Capacity in Arches National Park: An Application of Computer Simulation Modeling. Journal of Environmental Management, 68, 305-313. http://dx.doi.org/10.1016/s0301-4797(03)00094-x
Manning, R.E., Lime, D.W. and Hof, M. (1996) Social Carrying Capacity of Natural Areas: Theory and Application in the US National Parks. Natural Areas Journal, 16, 118-127.
Manning, R.E. and Lime, D. (1996) Crowding and Carrying Capacity in the National Park System: Toward a Social Science Research Agenda. In: Lime, D.W., Ed., Crowding and Congestion in the National Park System: Guidelines of Management and Research, University of Minnesota Agricultural Experiment Station Publication 86, University of Minnesota, Minneapolis, 27.
Arabatzis, G. and Grigoroudis, E. (2010) Visitors’ Satisfaction, Perceptions and Gap Analysis: The Case of Dadia-Lefkimi-Souflion National Park. Forest Policy and Economics, 12, 163-172. http://dx.doi.org/10.1016/j.forpol.2009.09.008
Chang, C.Y. (1997) Using Computer Simulation to Manage the Crowding Problem in Parks: A Study. Landscape and Urban Planning, 37, 147-161. http://dx.doi.org/10.1016/s0169-2046(97)80001-1
Herrick, T.A. and McDonald, C.D. (1992) Factors Affecting Overall Satisfaction with a River Recreation Experience. Environmental Management, 16, 243-247. http://dx.doi.org/10.1007/bf02393829
Ormiston, D., Gilbert, A. and Manning, R.E. (1998) Indicators and Standards of Quality for Ski Resort Management. Journal of Travel Research, 36, 35-41. http://dx.doi.org/10.1177/004728759803600304
Manning, R.E. (2011) Indicators and Standards in Parks and Outdoor Recreation. In: Budruk, M. and Phillips, R., Eds., Quality of Life Community Indicators for Parks, Recreation and Tourism Management, Springer, Dordrecht, 11-22. http://dx.doi.org/10.1007/978-90-481-9861-0_2
Moore, S.A. and Polley, A. (2007) Defining Indicators and Standards for Tourism Impacts in Protected Areas: Cape Range National Park, Australia. Environmental Management, 39, 291-300. http://dx.doi.org/10.1007/s00267-005-0191-5
Hammitt, W.E., McDonald, C.D. and Patterson, M.E. (1990) Determinants of Multiple Satisfaction for Deer Hunting. Wildlife Society Bulletin, 18, 331-337.
Lawson, S.R. and Manning, R.E. (2002) Tradeoffs among Social, Resource, and Management Attributes of the Denali Wilderness Experience: A Contextual Approach to Normative Research. Leisure Sciences, 24, 297-312. http://dx.doi.org/10.1080/01490400290050754
Manning, R., Wang, B., Valliere, W., Lawson, S. and Newman, P. (2002) Research to Estimate and Manage Carrying Capacity of a Tourist Attraction: A Study of Alcatraz Island. Journal of Sustainable Tourism, 10, 388-404. http://dx.doi.org/10.1080/09669580208667175
Newman, P., Manning, R., Dennis, D. and McKonly, W. (2005) Informing Carrying Capacity Decision Making in Yosemite National Park, USA Using Stated Choice Modeling. Journal of Park and Recreation Administration, 23, 75-89.
Itami, R.M. (2002) Estimating Capacities for Pedestrian Walkways and Viewing Platforms. A Report to Parks Victoria, 20.
Zeithaml, V.A., Berry, L.L. and Parasuraman, A. (1996) The Behavioral Consequences of Service Quality. The Journal of Marketing, 60, 31. http://dx.doi.org/10.2307/1251929
Sulek, J.M., Lind, M.R. and Marucheck, A.S. (1995) The Impact of a Customer Service Intervention and Facility Design on Firm Performance. Management Science, 41, 1763-1773. http://dx.doi.org/10.1287/mnsc.41.11.1763
Dabholkar, P.A. (1995) A Contingency Framework for Predicting Causality between Customer Satisfaction and Service Quality. Advances in Consumer Research, 22, 101-108.
Anonymous (2015) Republic of Turkey General Directorate of Forestry, Department of Education.
Manning, R. and Freimund, W. (2004) Use of Visual Research Methods to Measure Standards of Quality for Parks and Outdoor Recreation. Journal of Leisure Research, 36, 557-579.
Shelby, B., Vaske, J.J. and Donnelly, M.P. (1996) Standards and Natural Resources. Leisure Sciences, 18, 103-123. http://dx.doi.org/10.1080/01490409609513276
Needham, M.D., Rollins, R.B. and Wood, C.J. (2004) Site-Specific Encounters, Norms and Crowding of Summer Visitors at Alpine Ski Areas. International Journal of Tourism Research, 6, 421-437. http://dx.doi.org/10.1002/jtr.504
Hall, T. and Roggenbuck, J. (2002) Response Format Effects in Questions about Norms: Implications for the Reliability and Validity of the Normative Approach. Leisure Sciences, 24, 325-338. http://dx.doi.org/10.1080/01490400290050772
Inglis, G., Johnson, V. and Ponte, F. (1999) Crowding Norms in Marine Settings: A Case Study of Snorkeling on the Great Barrier Reef. Environmental Management, 24, 369-381. http://dx.doi.org/10.1007/s002679900240
Freimund, W., Vaske, J., Donnelly, M. and Miller, T. (2002) Using Video Surveys to Access Dispersed Backcountry Visitors’ Norms. Leisure Sciences, 24, 349-362. http://dx.doi.org/10.1080/01490400290050790
Wang, B. and Manning, R.E. (1999) Computer Simulation Modeling for Recreation Management: A Study on Carriage Road Use in Acadia National Park, Maine, USA. Environmental Management, 23, 193-203. http://dx.doi.org/10.1007/s002679900179
Needham, M.D., Szuster, B.W. and Bell, C.M. (2011) Encounter Norms, Social Carrying Capacity Indicators, and Standards of Quality at a Marine Protected Area. Ocean & Coastal Management, 54, 633-641. http://dx.doi.org/10.1016/j.ocecoaman.2011.06.004
Yildirim, A. and Simsek, H. (2006) Sosyal Bilimlerde Nitel Arastirma Yöntemleri. Seçkin Yayincilik.
Schreyer R., Lime, D.W. and Williams, D.R. (1984) Characterizing the Influence of Past Experience on Recreation Behavior. Journal of Leisure Research, 16, 34-50.
Manning, R.E. and Lime, D.W. (2000) Defining and Managing the Quality of Wilderness Recreation Experiences. In: Cole, D.N., McCool, S.F., Borrie, W.T. and O’Loughlin, J., Eds., Wilderness Science in a Time of Change Conference: Volume 4, US Department of Agriculture, Forest Service, Rocky Mountain Research Station, Ogden, 13.
Sayan, S. and Karagüzel, O. (2010) Problems of Outdoor Recreation: The Effect of Visitors’ Demographics on the Perceptions of Termessos National Park, Turkey. Environmental Management, 45, 1257-1270. http://dx.doi.org/10.1007/s00267-010-9500-8
Sayan, S., Krymkowski, D.H., Manning, R.E., Valliere, W.A. and Rovelstad, E.L. (2013) Cultural Influence on Crowding Norms in Outdoor Recreation: A Comparative Analysis of Visitors to National Parks in Turkey and the United States. Environmental Management, 52, 493-502. http://dx.doi.org/10.1007/s00267-013-0076-y