What could be panacea to the global failures and crises that the banking industry is experiencing over the years? Is it the case that the growth and development of financial institutions are dependent on the effectiveness and efficiency of its internal controls? Are the problems at the banking sector emanating as a result of control systems that are not effective? These have been a few questions that both scholars and practitioners have been seeking answers to. This study, therefore, sought to examine the impact of internal control systems on the performance of universal banks in Ghana. The study employed quantitative research approach. Questionnaire was used to collect data from 160 respondents from 20 branches of universal banks in Ghana. Data processing was done using SPSS version 21, and the analytical tool used was regression analysis.
KeywordsControl ActivitiesControl EnvironmentInformation and Communica-tion SystemsInternal ControlMonitoringRisk AssessmentUniversal Banks
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