Optimization of Human Resources: Does Human Resource Pooling in an Organization Help in Improving Capacity Building and Efficiency? A Case Study

Abstract

The human resource pooling is assembling or grouping of human resources for optimal use of human resources to reduce the cost and improve efficiency. The human resource pooling can happen on structural changes, merging and clustering, alteration of existing business processes and policies in accordance with the new pool combination. With the resource pooling, one can avoid additional staff training due to attrition and recruitment costs which are costly and time-consuming activity in finding suitable replacements. Migration into the new system creates certain cultural gaps and this gap further increases even while adapting to new technology. Resource pooling reduces the employees slack or waiting time in the process and motivates the employees for team work. In this research case study, the authors report the effect and results of resource pooling in an IT conglomerate where significant cost savings and improvement in the efficiency of the people in functions like finance, human resources, administration and other related departments are realized.