A Socio-Technical Approach to Cyber Risk Management and Impact Assessment
- 1 Information Security Research Group, University of Glamorgan, Trefforest, UK
- 2 Information Security Research Group, University of Glamorgan, Trefforest, UK
Abstract
Technology is increasingly being used by organisations to mediate social/business relationships and social/business transactions. While traditional models of impact assessment have focused on the loss of confidentiality, integrity and availability, we propose a new model based upon socio-technical systems thinking that places the people and the technology within an organisation ’ s business/functional context. Thus in performing risk management in a cyber security and safety context, a detailed picture of the impact that a security/safety incident can have on an organisation is developed. This in turn stimulates a more holistic view of the effectiveness, and appropriateness, of a counter measure.
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