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Using Test Employee Capability Maturity Model for Supporting Gaps Bridging in Software Testing
Technopreneurship and Innovation Management, Graduate School, Chulalongkorn University, Bangkok, Thailand
Department of Mathematics and Computer Science, Faculty of Science, Chulalongkorn University, Bangkok, Thailand
Department of Commerce, Faculty of Commerce and Accountancy, Chulalongkorn University, Bangkok, Thailand
- 1 Technopreneurship and Innovation Management, Graduate School, Chulalongkorn University, Bangkok, Thailand
- 2 Department of Mathematics and Computer Science, Faculty of Science, Chulalongkorn University, Bangkok, Thailand
- 3 Department of Commerce, Faculty of Commerce and Accountancy, Chulalongkorn University, Bangkok, Thailand
Journal of Software Engineering and Applications·Volume 05 (2012)·Pages 417–428·Published 14 June 2012·DOI10.4236/jsea.2012.56048
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Abstract
This study addresses the challenge of assessing gaps among the differences of test people in eight groups by matching them based on four scenarios. The proposed model called Test Employee Capability Maturity Model (TEC-MM) helps find the gaps and measure the capability and maturity levels of each sub-maturity models in four dimensions as technicality, management, business, and personality. We applied TEC-MM to a software company which has instituted test people improvement strategy and plans to be a front runner in software testing industry. The findings reveal that gaps existed and consequently affect software testing process quality.
KeywordsSoftware TestingTest PeopleCapability Maturity ModelCapability and Maturity LevelsGap Assessment
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