Exploiting User Centered Design Approach and Interactivity in Web Based Software Developing

Abstract

Human computer interaction (HCI) and software engineering approaches are always taken into the account together in order to make the well-organized software. Interactive design is the significant part of new media which has been proposed to the world for the past decades, and it is a very proficient technique. Interactive maps add more dimensions of information; they become a more and more helpful tools and resources. This research clarifies the idea of how we can smooth the progress of presenting and communicating the essential information using interactive manner. The interactive map of Bangkok underground train and sky train navigation routes map was developed as the case study using user-centered design (UCD) methodology as the fundamental developing processes. The main objective of the work is to develop the friendly and usable web based software that reduce the confusion and help users save times. The software developing processes in this work tend to focus on the users. And also the essential idea of the research is to take the uses and gratification communication theory of the users into account with the intention of providing what user requires by finding the real users’ requirements. This means the user can control software according to their needs and software act or response according to user’s requests. The paper mentions the role of communication theory, human computer interaction, and user-centered design software developing.