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The Impact of E-Commerce on Traditional Businesses in Saudi Arabia
College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
Ministry of Education in Al-Madinah Al-Munawwarah Region, Madinah, KSA
College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
Madinah Regional Municipality, Balady Administration, Madinah, KSA
- 1 College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
- 2 College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
- 3 College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
- 4 College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
- 5 College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
- 6 College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
- 7 College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
- 8 Ministry of Education in Al-Madinah Al-Munawwarah Region, Madinah, KSA
- 9 College of Computer Science and Engineering, Information System Department, Taibah University, Medina, KSA
- 10 Madinah Regional Municipality, Balady Administration, Madinah, KSA
Journal of Service Science and Management·Volume 17 (2024)·Pages 354–366·Published 16 July 2024·DOI10.4236/jssm.2024.174018
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Abstract
This research explores the influence of e-commerce on traditional enterprises. The study explores the effectiveness of e-commerce, potential hazards, and overall implications for business operations by utilizing secondary research methodologies and literature. The findings underscore the need for a solid IT infrastructure for e-commerce success. Positive results include revenue diversification and worldwide market expansion, while negative outcomes include fraud concerns and service disruptions. The report highlights the rapid expansion of e-commerce in Saudi Arabia and forecasts future trends such as artificial intelligence, mobile commerce dominance, blockchain technology, and cryptocurrency adoption. It also addresses policy concerns such as consumer protection, cross-border trade, and taxation. Finally, the study highlights the revolutionary impact of e-commerce, providing insights for scholars, entrepreneurs, and politicians navigating the dynamic junction of technology and business.
KeywordsE-CommerceTraditional BusinessBlockchain TechnologyPolicyICT Challenges
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