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The Role of the Humanitarian Logistics in the Kiss Nightclub Case

¹ Forensic Dentistry, General Institute of Forensic Expertises, Porto Alegre, Brazil
² Department of Social Dentistry, University of São Paulo, São Paulo, Brazil
³ Department of Social Dentistry, University of São Paulo, São Paulo, Brazil
⁴ Department of Social Dentistry, University of São Paulo, São Paulo, Brazil
⁵ Department of Social Dentistry, University of São Paulo, São Paulo, Brazil
⁶ Department of Social Dentistry, University of São Paulo, São Paulo, Brazil

Journal of Service Science and Management·Volume 12 (2019)·Pages 859–871·Published 14 November 2019·DOI10.4236/jssm.2019.127058

Abstract

The aim of this paper was to conduct a descriptive study of the Kiss nightclub fire associated to a literature review in order to synthesize data regarding the logistics employed in the mass disaster management. A discussion comparing the scientific evidence and data from the Kiss nightclub case is presented. This paper focuses on the following aspects: role and importance of the media, management of donations, and coordination of the humanitarian logistics. In the case herein analyzed, the humanitarian response was considered adequate, especially in the survivors’ care. An efficient coordination strategy was adopted, and the media played a vital role requesting blood donations. Further research and case studies in the area of logistics are needed to achieve more effective responses in mass disasters.

KeywordsDisasterFireSocial MediaSupply Chain Coordination

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The Role of the Humanitarian Logistics in the Kiss Nightclub Case

Abstract

References (27)