ArticlesArchiveAboutEditorial BoardAuthor Guidelines
Call for papersThe 2026 special issue on Climate & Health is open for submissions.Learn more
All manuscripts must be prepared in English and are subject to a rigorous and fair peer-review process. Accepted papers will appear online within 3 weeks followed by printed in hard copy. The journal publishes the highest quality, original papers included but not limited to the fields:
Siying Yang, Mu Zhang
This study explored the changes in tourism destination image of Guangzhou through the most popular travel notes collected from Mangfengwo between 2010 and 2019. Tourist Gaze Theory and Symbolic Interaction Theory were applied to the article in order to constr…
Chunhong Liu, Tong Niu
Based on the human-environment interaction theory, this study intends to expand the existing ASA model by combining the leadership behavior theory and organizational identity theory, and focuses on the role of the model in linking the innovation performance o…
Wan Peng, Mu Zhang
Given the promising growth of smart tourism and smart cities, increasing attention has been paid to smart hotels. Through field survey and corpus analysis, some service issues were found (e.g., complicated processes), and the theoretical, as well as the pract…
Hui Xu
With the explosive development of online information, attracting people to participate in online business activities has become a practical challenge which is needed to be solved. Gamification is one of the effective ways to solve this problem. However, there…
Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei
The wealth management firm meets greater competition in generating customer loyalty after China’s 11 opening-up policy. According to emotional contagion and SOR theory, the effect of employees’ competence on customer loyalty was firstly investigated. Secondly…
Grace Suk Ha Chan, Junya Li
The appearance of the physical surrounding which potentially effect to visitors their expectations of the food. Service environment under the right design may lead to visitor patronage the restaurants. Restaurant owners need to understand how to make use of s…
Yingliang Wu, Xu Chen
Under the background of social network, Social Commerce has become one of the most popular front issues in business transformation and digital commerce. Based on the idea of Service Science and ecosystem, this paper abstracts social business network into a se…
Oroszi Terry
Disruptive technology was a term coined by Harvard business professor Clayton Christensen in his book Innovators Dilemma. Disruptive technology opens up windows of opportunity for new products. It can enable low-income markets to have a piece of otherwise ina…
Jianguo Che, Sai Zhao, Yongfan Li, Kai Li
As a low-cost marketing model, telemarketing has always been the most important channel for banks to promote wealth management products. Traditional telemarketing has not only brought intrusiveness to many telephone access customers, but also a waste of resou…
Simin Huang, Yingtao Yang, Yanan Zhou, Peng Ju
With the rapid development of China’s convention and exhibition industry, exhibitions have become more and more in numbers but with uneven qualities and lack of industry norms and evaluation standards. The study of the exhibition evaluation system is conduciv…
No articles in this issue.
All manuscripts must be prepared in English and are subject to a rigorous and fair peer-review process. Accepted papers will appear online within 3 weeks followed by printed in hard copy. The journal publishes the highest quality, original papers included but not limited to the fields: All articles are open access under a CC BY 4.0 licence, with authors retaining copyright.
Authors submit their manuscript, metadata, and declarations through the portal. There is no submission fee.
The editorial office screens the manuscript for scope, completeness, and formatting before assigning a handling editor.
At least two independent reviewers evaluate the manuscript under single-blind review. Where revisions are required, authors respond point by point.
On acceptance the article processing charge is invoiced and the CC BY 4.0 copyright handover is signed.
The article is copyedited, typeset, and given a DOI, then publishes open access with a permanent link.
Manuscripts must be original and not under consideration elsewhere. Submit in Microsoft Word or LaTeX with figures at 300 dpi minimum. Structure research articles as Abstract, Introduction, Methods, Results, Discussion, and References.
Use the journal's numbered (Vancouver) reference style. Cite sources consecutively in the order they appear, and ensure every reference is complete and retrievable.
Declare all funding sources, conflicts of interest, and ethical approvals (including informed consent and animal-care statements where applicable).