This article brings a discussion about using the Cost Deployment methodology for technological innovation in the World Class Manufacturing (WCM) systems at Fiat Group Automobiles Production System (FAPS). It aims to show how this tool acts in the technical pillars of the WCM, and its proper use as an alternative to innovate in production processes, achieving a drastic reduction in wastes and cost optimization during specific activities in production systems. The Cost Deployment builds a distinctive transversal method of WCM which helps to promote and provide extremely effectiveness in the activation of more specific methods that have been tried successfully in the Japanese manufacturing improvements. It also allows to link the operational performances, usually measured with indicators such as efficiency, providing number of defects, hours of desaturation. The used methodology was based on a literature review about the proposed topic. It ends up finding that the Cost Deployment tool is one of the most sophisticated technological innovations existing for the production systems of the World Class Manufacturing.
KeywordsCost DeploymentTechnological InnovationWorld Class ManufacturingFiat Group Automobile Production Systems
H. Yamashina, “Just-in-Time Production—A New Formulation and Algorithm of the Flow Shop Problem,” Computer—Aided Production Management, Vol. 34 No. 3, 1998, pp. 120-140.
H. Yamashina, “Manufacturing Cost Deployment,” Journal of the Japan Society for Precision Engineering, Vol. 65, No. 2, 1999, pp. 260-266. doi:10.2493/jjspe.65.260
L. Massone, “Fiat Group Automobiles Production System: Manual do WCM, Wold Class Manufacturing: Towards Excellence Class Safety, Quality, Productivity and Delivery,” Ed. Fiat, Brazil, 2007.
R. J. Schonberger, “The Vital Elements of World-Class Manufacturing,” International Management, Vol. 41, No. 5, 1986, pp. 76-78.
A. Caron, “Technological Innovations in Small and Medium Industrial Enterprises in Times of Globalization: The Case of Paraná,” Thesis (Doctoral in Production Engineering), Curitiba, 2003.
H. Chesbrougr, “Technological Innovation Requires Enterprise Networking,” 2011. http://www.inovacaotecnologica.com.br/noticias/noticia.php?artigo=inovacao-tecnologica-pressupoe-networking-empresarial
R. H. Hayes and S. C. Wheelwright, “Restoring Our Competitive Edge: Competing Through Manufacturing,” Wiley, New York, 1984.
D. Buchanan and A. Huczynski, “Organizational Behavior,” 5th Edition, Prentice-Hall, Harlow, 2004.
A. Escrig-Tena, “TQM as a Competitive Factor: A Theoretical and Empirical Analysis,” International Journal of Quality & Reliability Management, Vol. 21 No. 6, 2004, pp. 612-637. doi:10.1108/02656710410542034
B. B. Flynn, R. G. Schoroeder and E. G. Flynn, “World Class Manufacturing: An Investigation of Hayes and Wheelwright’s Foundation,” Journal of Operation Management, Vol. 17, No. 3, 1999, pp. 249-269. doi:10.1016/S0272-6963(98)00050-3
R. Mcadam and J. Henderson, “Influencing the Future of TQM: Internal and External Driving Factors,” International Journal of Quality & Reliability Management, Vol. 21, No. 1, 2004, pp. 51-71. doi:10.1108/02656710410511696
J. S. Oakland, “Total Organizational Excellence: Achieving World Class Performance,” Elsevier, Oxford, 2001.
I. S. Salaheldin and R. Eid, “The Implementation of World Class Manufacturing Techniques in Egyptian Manufacturing Firms: An Empirical Study,” Journal of Industrial Management & Data Systems, Vol. 107, No. 4, 2007, pp. 551-566. doi:10.1108/02635570710740698
M. Sharma and R. Kodali, “Development of a Framework for Manufacturing Excellence,” Measuring Business Excellence, Vol. 12, No. 4, 2008, pp. 55-60. doi:10.1108/13683040810919962
D. Sinclair and M. Zairi, “An Empirical Study of Key Elements of Total Quality Based Measurement Systems: A Case Study Approach in the Service Industry Sector,” Total Quality Management, Vol. 12, No. 4, 2001, pp. 535550. doi:10.1080/09544120120066127
A. S. Sohal and M. Terziovski, “TQM in Australian Manufacturing: Factors Critical to Success,” International Journal of Quality & Reliability Management, Vol. 17, No. 2, 2000, pp. 158-168. doi:10.1108/02656710010304564
M. Svensson and B. Klefsjo, “Experiences from Creating a Quality Culture for Continuous Improvements in Swedish School Sector by Using Self-Assessments,” Total Quality Management, Vol. 11, No. 4-6, 2000, pp. 800807. doi:10.1080/09544120050008246
T. Butler and B. Fitzgerald, “Unpacking the Systems Development Process: An Empirical Application of the CSF Concept in a Research Context,” The Journal of Strategic Information Systems, Vol. 8, No. 4, 1999, pp. 351-371. doi:10.1016/S0963-8687(00)00027-5
A. L. Digman, “Strategic Management: Concepts, Decisions, Cases,” 2nd Edition, Irwin, Homewood, 1990.
R. Eid, I. Elbeltagi and M. Zairi, “Making B2B International Internet Marketing Effective: A Study of Critical Factors Using a Case-Study Approach,” Journal of International Marketing, Vol. 14, No. 4, 2006, pp. 87-109. doi:10.1509/jimk.14.4.87
J. S. Oakland, “Total Quality Management-Text with Cases,” Butterworth-Heinemann, Oxford, 1995.
G. J. Avlonitis and A. D. Karayanni, “The Impact of Internet Use on Business-to-Business Marketing: Examples from American and European Companies,” Industrial Marketing Management, Vol. 29, No. 5, 2000, pp. 441-459. doi:10.1016/S0019-8501(99)00071-1
C. A. Mora-Monge, M. E. Gonz′lez, G. Quesada and S. S. Rao, “A Study of AMT in North America: A Comparison between Developed and Developing Countries,” Journal of Manufacturing Technology Management, Vol. 19, No. 7, 2008, pp. 812-829. doi:10.1108/17410380810898769
R. Bose, “Customer Relationship Management: Key Components for IT Success,” Industrial Management & Data Systems, Vol. 102, No. 2, 2002, pp. 89-97. doi:10.1108/02635570210419636
G. S. Sureshchandar, C. Rajendran and R. N. Anantharaman, “A Conceptual Model for Total Quality Management in Service Organizations,” Total Quality Management, Vol. 12, No. 3, 2001, pp. 343-363. doi:10.1080/09544120120034492
D. Dubrovski, “The Role of Customer Satisfaction in Achieving Business Excellence,” Total Quality Management, Vol. 12, No. 7, 2001, pp. 920-925. doi:10.1080/09544120100000016
R. Kasul and J. Motwani, “Performance Measurement in World-Class Operations,” Benchmarking for Quality Management & Technology, Vol. 2, No. 2, 1995, pp. 20-36. doi:10.1108/14635779510090508
L. C. S. Silva, J. L. Kovaleski, S. Gaia, E. A. S. A. de Matos and A. C. de Francisco, “The Challenges Faced by Brazil’s Public Universities as a Result of Knowledge Transfer Barriers in Building the Technological Innovation Center,” African Journal of Business Management, Vol. 6, No. 41, 2012, pp. 10547-10557. doi:10.5897/AJBM12.315