Gamification of Task Force Meetings: An Innovative Governance Mechanism for Mega‑Project Delivery

Abstract

Mega‑projects frequently struggle with ineffective governance mechanisms, particularly in the execution of cross‑disciplinary meetings. Traditional status meetings often result in disengagement, lack of accountability, and limited decision‑making impact. This paper introduces a novel governance innovation: the gamification of Task Force Team (TFT) meetings. Developed within the context of mega‑project delivery, the approach integrates agile ceremonies, peer‑driven accountability, and a scoring system that motivates participation and transparency. Using an action research methodology, the paper demonstrates how daily gamified evaluation (+3 to −3 scoring) transformed underperforming meetings into high‑performing governance rituals. The findings advance the theory of agile governance and provide practitioners with a scalable model for enhancing engagement, accountability, and continuous improvement in complex project environments. The study’s contribution is twofold. Theoretically, it advances understanding of how behavioral mechanisms and gamified incentives can be systematically embedded in project governance structures. Practically, it offers a replicable framework for managers to reinvigorate traditional meeting cultures. Through iterative testing and reflection across multiple mega-projects, the research highlights that gamification, when designed for fairness, transparency, and intrinsic motivation, can serve as a powerful driver of team alignment and collective performance.