This study developed a psychometrically sound measure of disenchantment, which had five factors demonstrating the targeted negative affect experienced as a result of poor treatment at work. The five factors are: Inequity and Unfairness, Broken Promises and the Psychological Contract, Organisational Lying, Hypocrisy and Deceit, Bullying and Mistreatment, and Distrust. Theoretical implications suggest that future research should look to account for employee disenchantment as a specific negative effect when researching Counterwork Behaviour (CWB). Implications and limitations are acknowledged.
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