This study analyzed the relation and discrimination between five forms of job satisfaction (stabilized, progressive and resigned satisfaction; constructive and fixated dissatisfaction) regarding health, work-related determinants of health and demographic variables. Job satisfaction was assessed with a forced-choice survey item in 10 Swiss companies (768 employees). Significant differences between forms of job satisfaction with respect to health status, effort-reward imbalance, job control, work engagement, age and sex were found. The five forms of job satisfaction were discriminated, but classifying only 49.9% of the cases correctly. General utility of this forced-choice item therefore must be relativized.
KeywordsForms of Job SatisfactionHealthEffort-Reward ImbalanceJob ControlWork EngagementOccupational Health Research and Practice
Baron, H. (1996). Strengths and Limitations of Ipsative Measurement. Journal of Occupational and Organizational Psychology, 69, 49-56. http://dx.doi.org/10.1111/j.2044-8325.1996.tb00599.x
Baumgartner, C., & Udris, I. (2006). Das “Zurcher Modell” der Arbeitszufriedenheit—30 Jahre “Still Going Strong”. In L. Fischer (Ed.), Arbeitszufriedenheit. Konzepte und Empirische Befunde. Gottingen: Hogrefe.
Bond, F. W., & Bunce, D. (2003). The Role of Acceptance and Job Control in Mental Health, Job Satisfaction, and Work Performance. Journal of Applied Psychology, 88, 1057-1067. http://dx.doi.org/10.1037/0021-9010.88.6.1057
Bruggemann, A. (1974). Zur Unterscheidung Verschiedener Formen von “Arbeitszufriedenheit”. Arbeit und Leistung, 28, 281-284.
Bruggemann, A. (1976). Zur Empirischen Untersuchung Verschiedener Formen von Arbeitszufriedenheit. Zeitschrift fur Arbeitswissenschaften, 30, 71-74.
Bussing, A. (1992). A Dynamic View of Job Satisfaction in Psychiatric Nurses in Germany. Work & Stress, 6, 239-259. http://dx.doi.org/10.1080/02678379208259956
Bussing, A. (2002). Motivation and Satisfaction. In A. Sorge (Ed.), Organization (pp. 371-387). London: Thomson Learning.
Bussing, A., & Bissels, T. (1998). Different Forms of Work Satisfaction: Concept and Qualitative Research. European Psychologist, 3, 209-218. http://dx.doi.org/10.1027/1016-9040.3.3.209
Bussing, A., Bissels, T., Fuchs, V., & Perrar, K.-M. (1999). A Dynamic Model of Work Satisfaction: Qualitative Approaches. Human Relations, 52, 999-1028. http://dx.doi.org/10.1177/001872679905200802
Bussing, A., Herbig, B., Bissels, T., & Krusken, J. (2006). Formen der Arbeitszufriedenheit und Handlungsqualitat in Arbeitsund Nicht-Arbeitskontexten. In L. Fischer (Ed.), Arbeitszufriedenheit. Konzepte und Empirische Befunde (pp. 135-159). Gottingen: Hogrefe.
Clark, A. E. (1997). Job Satisfaction and Gender: Why Are Women So Happy at Work? Labour Economics, 4, 341-372. http://dx.doi.org/10.1016/S0927-5371(97)00010-9
Clark, A. E., Oswald, A., & Warr, P. (1996). Is Job Satisfaction U-Shaped in Age? Journal of Occupational and Organizational Psychology, 69, 57-81. http://dx.doi.org/10.1111/j.2044-8325.1996.tb00600.x
Faragher, E. B., Cass, M., & Cooper, C. L. (2005). The Relationship between Job Satisfaction and Health: A Meta-Analysis. Journal of Occupational & Environmental Medicine, 62, 105-112. http://dx.doi.org/10.1136/oem.2002.006734
Ferreira, Y. (2009). FEAT—Fragebogen zur Erhebung von Arbeitszufriedenheitstypen: Zukunftsperspektive fur das Zuricher Modell. Zeitschrift fur Arbeitsund Organisationspsychologie, 53, 177-193. http://dx.doi.org/10.1026/0932-4089.53.4.177
Gandek, B., Ware, J. E., Aaronson, N. K., Apolone, G., Bjorner, J. B., Brazier, J. E., et al. (1998). Cross-Validation of Item Selection and Scoring for the SF-12 Health Survey in Nine Countries: Results from the IQOLA Project. Journal of Clinical Epidemiology, 51, 1171-1178. http://dx.doi.org/10.1016/S0895-4356(98)00109-7
Ganster, D. C. (1989). Manual of the Generalhealth Questionnaire. Final Report to the National Institute of Occupational Safety and Health (Contract No. 88-79187). Cincinnati: National Institute of Occupational Safety and Health.
Gesundheitsfoerderung Schweiz (2004). KMU-Vital, Programm fuer Gesunde Betriebe. www.kmu-vital.ch www.pme-vital.ch
Karasek, R. (1990). Lower Health Risk with Increased Job Control among White Collar Workers. Journal of Organisational Behaviour, 11, 171-185. http://dx.doi.org/10.1002/job.4030110302
Moller, L., Kristensen, T. S., & Hollnagel, H. (1996). Self Rated Health as a Predictor of Coronary Heart Disease in Copenhagen, Denmark. Journal of Epidemiology and Community Health, 50, 423-428. http://dx.doi.org/10.1136/jech.50.4.423
Nagy, M. S. (2002). Using a Single-Item Approach to Measurefacet Job Satisfaction. Journal of Occupational and Organizational Psychology, 75, 77-86. http://dx.doi.org/10.1348/096317902167658
Schaufeli, W. B., & Bakker, A. B. (2003). The Utrecht Work Engagement Scale (UWES): Test Manual. Utrecht: Utrecht University.
Schaufeli, W. B., Taris, T. W., & van Rhenen, W. (2008). Workaholism, Burnout, and Work Engagement: Three of a Kind or Three Different Kinds of Employee Well-being? Applied Psychology: An International Review, 57, 173-203. http://dx.doi.org/10.1111/j.1464-0597.2007.00285.x
Semmer, N. K. (2002). Job Satisfaction: A Central but Underestimated Concept in the Psychology of Work. Hesse: University of Giessen.
SF-12v2 Health Survey (2000). German Standard Version for Switzerland: Health Assessment Lab, Medical Outcomes Trust and Quality Metric Invorporated.
Siegrist, J., & Peter, R. (1996). Effort-Reward Imbalance: Fragebogen zur beruflichen Situation II (Kurzversion). Dusseldorf: Universitat Dusseldorf.
Siegrist, J., Starke, D., Chandola, T., Godin, I., Marmot, M., Niedhammer, I., et al. (2004). The Measurement of Effort-Reward Imbalance at Work: European Comparisons. Social Science & Medicine, 58, 1483-1499. http://dx.doi.org/10.1016/S0277-9536(03)00351-4
SPSS for MAC Rel. 17.0.1 (2008). Chicago: SPSS Inc.
TransferPlus AG (2013). Arbeitszufriedenheit 2013. Optimistischere Tone bei Schweizer Erwerbstatigen. Stansstad. www.transferplus.ch
Van Vegchel, N., De Jonge, J., Bosma, H., & Schaufeli, W. B. (2005). Reviewing the Effort-Reward Imbalance Model: Drawing up the Balance of 45 Empirical Studies. Social Science & Medicine, 60, 1117-1131. http://dx.doi.org/10.1016/j.socscimed.2004.06.043
Wanous, J. P., Reichers, A. E., & Hudy, M. J. (1997). Overall Job Satisfaction: How Good Are Single-Item Measures? Journal of Applied Psychology, 82, 247-252. http://dx.doi.org/10.1037/0021-9010.82.2.247
Ware, J. E., Kosiniski, M., Turner-Bowker, D. M., & Gandek, B. (2002). How to Score Version 2 of the SF-12 Health Survey (With a Supplement Documenting Version 1). Lincoln, RI: Quality Metric Incorporated.
Wegge, J., & Neuhaus, L. (2002). Emotionen bei der Buroarbeit am PC: Ein Test der “Affective Events”—Theorie. Zeitschrift fur Arbeitsund Organisationspsychologie, 46, 173-184. http://dx.doi.org/10.1026//0932-4089.46.4.173
Ziegler, R., & Schlett, C. (2013). Formen der Arbeitszufriedenheit: Untersuchungenzur Validitat der Selbstzuordnungsmethodesowiezu Unterschieden in der Valenz der Arbeit, der Arbeitssituation und der dispositionalen Affektivitat. Zeitschrift fur Arbeitsund Organisationspsychologie, 57, 51-76. http://dx.doi.org/10.1026/0932-4089/a000107