The purpose of this study was to explore the comprehensive effects of workplace loneliness, silence behavior, team member exchange and psychological capital. At present, the research on workplace loneliness is still in the preliminary stage. Although some studies have shown that workplace loneliness has a direct impact on job outcomes, the mechanism of the two needs to be further studied. In this study, a phased multi-source questionnaire survey method was adopted. The questionnaires were distributed and collected, including 295 subjects. The results show that 1) workplace loneliness has a significant negative impact on team member exchange; 2) team member exchange has a significant negative impact on silence behavior; 3) team member exchange plays a mediating role between loneliness and silence behavior; 4) psychological capital moderates the direct effect of workplace loneliness on silence behavior; 5) psychological capital moderates the indirect effect of workplace loneliness on silence behavior through team member exchange.
KeywordsWorkplace LonelinessSilence BehaviorTeam Member ExchangePsychological Capital
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