The inability to achieve the target of universal access to electricity is influenced by several factors including funding limitations, the use of obsolete equipment, power theft , and system losses confronting the electricity distribution services of the Electricity Company of Ghana Limited (ECG). The study assessed the components of system losses within the ECG by determining and computing the percentage of system losses within ECG, examining the causes of both commercial and technical losses in ECG , and determining ways to improve energy efficiency by reducing system losses in the most cost-efficient manner. The study adopted deductive reasoning and a quantitative approach to guide data collection and analysis of the research output. A sample of 345 technical and non-technical staff of ECG in the Greater Accra Metropolis was selected from a population of 2500. Purposive, simple random , and cluster sampling techniques were used in identifying and accessing respondents for the study. Descriptive statistics were applied to measure central tendency and degrees of dispersion and the Relative Importance Index (RII) to predict criterion and predictor variables. The impact of low voltage network losses can adversely contribute to technical losses (20%) and reduce energy efficiency in power or electricity distribution companies. Non-technical losses are mainly caused by illegal connections, meter problems , and billing problems. Each of the non-technical losses contributes a maximum of 10% to system losses. Contributors to system losses at ECG are ranked first for power theft and least for lack of incentives. System losses at ECG include metering inaccuracies, bad workmanship, unmetered supply , and lengthy distribution lines, each recording a mean value of above 3.5. Measures to improve monitori ng of the networks and systems at ECG and discourage power th eft should include an extensive quantification, patrolling , and inspection of the entire network to assess the extent of the network and conditions relevant for the placement of systematically planned maintenance programmes.
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