Antecedents and Ramifications of Employee Engagement in Indian Information Technology (IT) Sector
- 1 HBS GITAM University, Hyderabad, India
- 2 HBS GITAM University, Hyderabad, India
- 3 ICFAI Business School (IBS), IFHE University, Off-Campus Bangalore, India
Abstract
In this study we investigate the antecedents and ramifications of employee engagement in Indian Information Technology (IT) sector. Primary data was collected from 453 Indian IT employees post-pandemic and Partial least squares-structural equation modeling (PLS-SEM) was utilized. The study found positive and significant relationship between engaging leadership, perceived organization support and job characteristics i.e. antecedents on work engagement and positive and significant relationship between work engagement and task performance, organization citizenship behavior i.e. ramifications. The study contributes to literature by highlighting the role played by engaging leadership particularly after Covid crisis from an employee engagement perspective.
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