Academic literature on business management indicate s employee job satisfaction as a key workplace factor. Increased productivity is often construed as a dividend accruing from job satisfaction. Therefore, organizations strive hard through organizational policies and processes to ensure employees are satisfied with their jobs. Work volition is generally understood as the degree of freedom organizationally available to choose a job profile. This paper explores the role of work volition in job satisfaction. It is assumed that chosen work roles catalyze the process of job satisfaction. The paper factors in internal and external job satisfaction as contributors to overall job satisfaction. The results from this work reported a significant impact of work volition on both internal and external satisfaction.
Blustein, D.L. (2006) The Psychology of Working: A New Perspective for Career Development, Counselling and Public Policy. Lawrence Erlbaum Associates, Inc., New Jersey.
Duffy, R.D. and Dik, B.J. (2009) Beyond the Self: External Influences in the Career Development Process. The Career Development Quarterly, 58, 29-43. https://doi.org/10.1002/j.2161-0045.2009.tb00171.x
Duffy, R.D., Bott, E.M., Torrey, C.L. and Webster, G.W (2012) Work Volition as Critical Moderator in the Prediction of Job Satisfaction. Journal of Career Assessment, 21, 20-31. https://doi.org/10.1177/1069072712453831
Duffy, R.D., Diemer, M.A., Perry, J.C., Laurenzi, C. and Torrey, C.L. (2012) The Construction and Initial Validation of the Work Volition Scale. Journal of Vocational Behavior, 80, 400-411. https://doi.org/10.1016/j.jvb.2011.04.002
Gannon, M.J. (1984) Preferences of Temporary Workers: Time, Variety and Flexibility. Monthly Labor Review, 107, 26-28.
Beard, K.M. and Edwards, J.R. (1995) Employees at Risk: Contingent Work and the Psychological Experience of Contingent Workers. In: Cooper, C.I. and Rousseau, D.M., Eds., Trends in Organizational Behavior, Wiley, Oxford, UK, Vol. 2, 109-126.
Krausz, M. (2000) Effects of Short- and Long-Term Preference for Temporary Work upon Psychological Outcomes. International Journal of Manpower, 21, 635-647. https://doi.org/10.1108/01437720010379529
Holtom, B.C., Lee, T.W. and Tidd, S.T. (2002) The Relationship between Work Status and Congruence and Work-Related Attitudes and Behaviors. Journal of Applied Psychology, 87, 903-915. https://doi.org/10.1037/0021-9010.87.5.903
Feldman, D.C. and Turnley, W.H. (2004) Contingent Employment in Academic Careers: Relative Deprivation among Adjunct Faculty. Journal of Vocational Behavior, 64, 284-307. https://doi.org/10.1016/j.jvb.2002.11.003
Duffy, R.D., Allan, B.A., Autin, K.L. and Bott, E.M. (2013) Calling and Life Satisfaction: It’s Not about Having It, It’s about Living It. Journal of Counseling Psychology, 60, 42-52. https://doi.org/10.1037/a0030635
Duffy, R.D., Douglass, R.P. and Autin, K.L. (2015) Career Adaptability and Academic Satisfaction: Examining Work Volition and Self-Efficacy as Mediators. Journal of Vocational Behavior, 90, 46-54. https://doi.org/10.1016/j.jvb.2015.07.007
Willem, A., Buelens, M. and Jonghe, I.D. (2007) Impact of Organizational Structure on Nurses’ Job Satisfaction: A Questionnaire Survey. International Journal of Nursing Studies, 44, 1011-1020. https://doi.org/10.1016/j.ijnurstu.2006.03.013
Yang, J. (2009) Antecedents and Consequences of Job Satisfaction in the Hotel Industry. International Journal of Hospitality Management, 29, 609-619. https://doi.org/10.1016/j.ijhm.2009.11.002
Locke, E.A. (1976) The Nature and Causes of Job Satisfaction. Handbook of Industrial and Organizational Psychology, 1, 1297-1343.
Armstrong, M. (2003) A Handbook of Human Resource Management Practice. 9th Edition, Kogan Page, London.
Odom, R.Y., Boxx, W.R. and Dunn, M. (1990) Organizational Cultures, Commitment, Satisfaction and Cohesion. Public Productivity and Management Review, 14, 157-169. https://doi.org/10.2307/3380963
Ranft, V. and Ranft, A. (1999) Rightsizing the Multi-Divisional Firm: Individual Response to Changes across Divisions. Management, 2, 195-208.
Sweeney, A.P., Hohenshil, T.H. and Fortune, J.C. (2002) Job Satisfaction among Employee Assistance Professionals: A National Study. Journal of Employment Counseling, 39, 50-60. https://doi.org/10.1002/j.2161-1920.2002.tb00837.x
Arnett, D.B., Laverie, D.A. and McLane, C. (2002) Using Job Satisfaction and Pride as Internal-Marketing Tools. Cornell Hotel and Restaurant Administration Quarterly, 43, 87-96. https://doi.org/10.1177/001088040204300209
Tourangeau, A.E. and Cranley, L.A. (2006) Nurse Intention to Remain Employed: Understanding and Strengthening Determinant. Journal of Advanced Nursing, 55, 497-509. https://doi.org/10.1111/j.1365-2648.2006.03934.x
Coomber, B. and Barriball, K.L. (2007) Impact of Job Satisfaction Components on Intent to Leave and Turnover for Hospital-Based Nurses: A Review of the Research Literature. International Journal of Nursing Studies, 44, 297-314. https://doi.org/10.1016/j.ijnurstu.2006.02.004
Robbins, S.P. and Judge, T.A. (2009) Essential of Organizational Behaviour. 10th Edition, Pearson Education, New York.
Kavanaugh, J., Duffy, J.A. and Lilly, J. (2006) The Relationship between Job Satisfaction and Demographic Variables for Healthcare Professionals. Management Research News, 29, 304-325. https://doi.org/10.1108/01409170610683842
Clark, A.E., Oswald, A. and Warr, P. (1996) Is Job Satisfaction u-Shaped in Age? Journal of Occupational and Organizational Psychology, 69, 57-81.
Spector, P. (1997) Job Satisfaction: Application, Assessment, Causes and Consequences. Sage Publications, Thousand Oaks.
Cowin, L.S., Johnson, M., Craven, R.G. and Marsh, H.W. (2008) Causal Modelling of Self-Concept, Job Satisfaction and Retention of Nurses. International Journal of Nursing Studies, 45, 1449-1459. https://doi.org/10.1016/j.ijnurstu.2007.10.009
Brown, S.P. and Peterson, R.A. (1993) Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects. Journal of Marketing Research, 30, 63. https://doi.org/10.2307/3172514
Allen, D.G., Bryant, P.C. and Vardaman, J.M. (2010) Retaining Talent: Replacing Misconceptions with Evidence-Based Strategies. The Academy of Management Perspectives, 24, 48-64.
Chen, G., Ployhart, R.E., Thomas, H.C., Anderson, N. and Bliese, P.D. (2011) The Power of Momentum: A New Model of Dynamic Relationships between Job Satisfaction Change and Turnover Intentions. Academy of Management Journal, 54, 159-181. https://doi.org/10.5465/amj.2011.59215089
Cotton, C. (2008) Examining Public-and-Private-Sector Challenges. WorldatWork Journal, 38-43.
Muchinsky, P.M. and Morrow, P.C. (1980) A Multi-Disciplinary Model of Voluntary Employee Turnover. Journal of Vocational Behavior, 17, 263-290. https://doi.org/10.1016/0001-8791(80)90022-6
Tett, R.P. and Meyer, J.P. (1993) Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analysis Based on Meta-Analytic Findings. Personnel Psychology, 46, 259-293. https://doi.org/10.1111/j.1744-6570.1993.tb00874.x
Trevor, C. (2001) Interactive Effects among Actual Ease of Movement Determinants and Job Satisfaction in the Prediction of Voluntary Turnover. Academy of Management Journal, 44, 621-638.
Vandenberg, J.R. and Nelson, J.B. (1999) Disaggreatives the Motives Underlying Turnover Intentions: When Do Intentions Predict Turnover Behavior. Human Relations, 52, 1340-1352. https://doi.org/10.1177/001872679905201005
Al-Hussami, M. (2008) A Study of Nurses’ Job Satisfaction: The Relationship to Organizational Commitment, Perceived Organizational Support, Transactional Leadership, Transformational Leadership, and Level of Education. European Journal of Science Resource, 22, 286-295.
Herzberg, F., Mausner, B. and Snyderman, B.B. (1959) The Motivation to Work. John Wiley & Sons, New York.
Furnham, A., Badmin, N. and Sneade, I. (2002) Body Image Dissatisfaction: Gender Differences in Eating Attitudes, Self-Esteem, and Reasons for Exercise. The Journal of Psychology, 136, 581-596. https://doi.org/10.1080/00223980209604820
Greenberg, J. (1999) Managing Behavior in Organizations. 2nd Edition, Prentice-Hall International, Inc., Trenton.
Ellickson. M.C. and Logsdon, K. (2002) Determinants of Job Satisfaction of Municipal Government Employees. Public Personnel Management, 31, 343-358. https://doi.org/10.1177/009102600203100307
Behling, O., Labovitz, G. and Kosmo, R. (1968) The Herzberg Controversy: A Critical Reappraisal. Academy of Management Journal, 11, 99-108.
Shields, J. (2007) Managing Employee Performance and Reward. Cambridge University Press, Melbourne. https://doi.org/10.1017/CBO9781139168748
Gaziel, H. (1986) Correlates of Job Satisfaction: A Study of the Two Factor Theory in an Educational Setting. The Journal of Psychology, 120, 613-626. https://doi.org/10.1080/00223980.1986.9915491
Bolliger, D.U. and Wasilik, O. (2009) Factors Influencing Faculty Satisfaction with Online Teaching and Learning in Higher Education. Distance Education, 30, 103-116. https://doi.org/10.1080/01587910902845949
Sabharwal, M. and Corley, E.A. (2009) Faculty Job Satisfaction across Gender and Discipline. The Social Science Journal, 46, 539-556. https://doi.org/10.1016/j.soscij.2009.04.015
Grace, D.H. and Khalsa, S.A. (2003) Re-Recruiting Faculty and Staff: The Antidote to Today’s High Attrition. Independent School, 62, 20-27.
Dee, J.R. (2002) Turnover Intent in an Urban Community College: Strategies for Faculty Retention. Paper Presented at the Annual Meeting of the Association for the Study of Higher Education, Sacramento.
VanderPutten, J. and Wimsatt, L. (1999) Cross-National Faculty Departure: Development of a New Model. Paper Presented at the Annual Meeting of the Association for the Study of Higher Education, San Antonio.
Hamdia, M. and Phadett, T. (2011) Conceptual Framework on the Relationship between Human Resource Management Practices, Job Satisfaction and Turnover. Journal of Economics and Behaviour Studies, 2, 41-49.
Hagedorn, L.S. (2000) Conceptualizing Faculty Job Satisfaction: Components, Theories, and Outcomes. New Directions for Institutional Research, 105, 5-20. https://doi.org/10.1002/ir.10501
Duffy, R.D., Diemer, M.A. and Jadidian, A. (2012c) The Development and Initial Validation of the Work Volition Scale-Student Version. The Counseling Psychologist, 40, 291-319. https://doi.org/10.1177/0011000011417147
Weiss, D.J., Dawis, R.V., England, G.W. and Lofquist, L.H. (1967) Manual for the Minnesota Satisfaction Questionnaire. Minneapolis. Minnesota Studies in Vocational Rehabilitation, 22, 120.
Duffy, R.D., Bott, E.M., Allan, B.A. and Torrey, C.L. (2013) Examining a Model of Life Satisfaction among Unemployed Adults. Journal of Counselling Psychology, 60, 53-63. https://doi.org/10.1037/a0030771
Suhr, D.D. (2006) Exploratory or Confirmatory Factor Analysis? SAS Institute, Cary, 1-17.
Jöreskog, K.G. and Sörbom, D. (1989) LISREL7: A Guide to the Program and Applications. 2nd Edition, SPSS Inc., Chicago.
Tabachnick, B.G. and Fidell, L.S. (2007) Using Multivariate Statistics. 5th Edition, Allyn and Bacon, New York.
Bentler, P.M. and Bonett, D.G. (1980) Significance Tests and Goodness-of-Fit in the Analysis of Covariance Structures. Psychological Bulletin, 88, 588-600. https://doi.org/10.1037/0033-2909.88.3.588
Hu, L. and Bentler, P.M. (1999) Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria versus New Alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6, 1-55.
Paulraj, A. (2011) Understanding the Relationships between Internal Resources and Capabilities, Sustainable Supply Management and Organizational Sustainability. Journal of Supply Chain Management, 47, 19-37. https://doi.org/10.1111/j.1745-493X.2010.03212.x
Byrne, B.M. and Marsh, H.W. (1999) “How to Do” Structural Equation Modeling in Lisrel. PsycCRITIQUES, 44, 284-286.
Browne, M.W. and Cudeck, R. (1993) Alternative Ways of Assessing Model Fit. In: Bollen, K.A. and Long, J.S., Eds., Testing Structural Equation Models, Sage, Beverly Hills, 136-162.
Bagozzi, R.P., Yi, Y. and Nassen, K.D. (1998) Representation of Measurement Error in Marketing Variables: Review of Approaches and Extension to Three-Facet Designs. Journal of Econometrics, 89, 393-421. https://doi.org/10.1016/S0304-4076(98)00068-2
Malhotra, N.K. and Dash, S. (2011) Marketing Research: An Applied Orientation. 6th Edition, Pearson Education, New York.
Hair, F.J., Sarstedt, M., Hopkins, L.G. and Kuppelwieser, V. (2014) Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research. European Business Review, 26, 106-121.
Boshoff, C. and Allen, J. (2000) The Influence of Selected Antecedents on Frontline Staff’s Perceptions of Service Recovery Performance. International Journal of Service Industry Management, 11, 63-90. https://doi.org/10.1108/09564230010310295
Saari, L.M. and Judge, T.A. (2004) Employee Attitudes and Job Satisfaction. Human Resource Management, 43, 395-407. https://doi.org/10.1002/hrm.20032
Lumley, E.J., Coetzee, M., Tladinyane, R. and Ferreira, N. (2011) Exploring the Job Satisfaction and Organisational Commitment of Employees in the Information Technology Environment. Southern African Business Review, 15, 100-118.
Kwon, I. and Sohn, K. (2017) Job Dissatisfaction of the Self-Employed in Indonesia. Small Business Economics, 49, 233-249. https://doi.org/10.1007/s11187-016-9820-z
Zablah, A.R., Carlson, B.D., Donavan, D.T., Maxham III, J.G. and Brown, T.J. (2016) A Cross-Lagged Test of the Association between Customer Satisfaction and Employee Job Satisfaction in a Relational Context. Journal of Applied Psychology, 101, 743. https://doi.org/10.1037/apl0000079
Millán, J.M., Hessels, J., Thurik, R. and Aguado, R. (2013) Determinants of Job Satisfaction: A European Comparison of Self-Employed and Paid Employees. Small Business Economics, 40, 651-670. https://doi.org/10.1007/s11187-011-9380-1