Privacy Negotiation in Socio-Technical Systems
- 1 Systems Engineering/IBM, Atlanta, USA
- 2 Systems Engineering, Stevens Institute of Technology, Hoboken, USA
Abstract
A socio-technical system (STS) is an approach to complex organizational work design that recognizes the interaction between people and technology in workplaces. The term also refers to the interaction between society’s complex infra-structures and human behavior. In this sense, society itself, and most of its substructures, are complex socio-technical systems. This paper addresses a class of socio-technical systems, represented by web services in a number of domains and attempts to understand the possibility of empowering the web users and consumers to have a say in the develop-ment of privacy agreements. This paper examines the likelihood of the web users and consumers leveraging such a capability, should it exist. This should improve the way privacy agreements are handled that benefits both the service providers and the web users.
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