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Call for papersThe 2026 special issue on Climate & Health is open for submissions.Learn more
All manuscripts must be prepared in English and are subject to a rigorous and fair peer-review process. Accepted papers will appear online within 3 weeks followed by printed in hard copy. The journal publishes the highest quality, original papers included but not limited to the fields:
Umar Bello, Umaru Zubairu, Umar Abbas Ibrahim
The recapitalisation of Nigerian banks improved capital market performance and economic growth . However, economic recessions led to a decline in capital market activities and economic growth. Therefore, this study assessed the influence of capital market per…
Chiraz Rouissi
Purpose: The Important principles of the Agile Manifesto can be identified directly or indirectly from the characteristics of a team Agile development. It works by iterative and incremental cycles of creating value for the user, it is self-organized, in const…
Mariana Gómez-Vargas, Aida Huerta-Barrientos
Currently , cash distribution experts know the importance of supporting decisions in an optimization model. Different enterprises and institutions design their distribution routes in an empirical way, without using robust theoretical tools that minimize trans…
Mounir El Khatib, Amna Kherbash, Aysha Al Qassimi, Kaltham Al Mheiri
Background: Organizations ’ and businesses ’ way s of operation have drastica lly changed during the Covid-19 pandemic. The whol e world’s way of working shifted in which the physical workspaces have been replaced with virtual ones in the comfort of the home…
Hong Hui, Hong Li
Currently , in the context of rural revitalization in China, a large number of villages are starting to develop tourism. However, different models of tourism development in poor mountainous areas have completely different and inequi table impacts on the devel…
Githii Michael Wainaina
The transformation process is at the centre of the wider discipline of operations management. But whilst it is widely studied from both manufacturing and service perspectives, very few studies look at the underpinning relationships amongst its constituent par…
Nanyama Inyo, Wainaina Githii
Managing complex service operations requires a comprehensive understanding of the fundamental dynamics and intricacies that affect the performance of service firms. This study is a review of the critical literature on how quality management, customer inputs,…
Xiaoyang Guo, Ruiling Han, Zongzhe Li, Xiang Zhou
The smart construction of hub airports is generally mature, but there are differences in ageing-friendly services. Based on the DEMATEL-AHP method, this paper analyzes the influencing factors and differences in the development level of ageing-friendly service…
Githii Michael Wainaina
This paper attempts to extend our understanding of service operations in the advent of virtual services. Through analysis of the central aspects of the service delivery process and extant service classification literature, the paper introduces a service provi…
Githii Michael Wainaina, Hellen Mutogoh
With the rapid rise of the digital revolution, indirect service offerings to the customers through third parties, now referred to as the sharing economy, ha ve become the norm for many operations. This has some implications both on the general service provisi…
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All manuscripts must be prepared in English and are subject to a rigorous and fair peer-review process. Accepted papers will appear online within 3 weeks followed by printed in hard copy. The journal publishes the highest quality, original papers included but not limited to the fields: All articles are open access under a CC BY 4.0 licence, with authors retaining copyright.
Authors submit their manuscript, metadata, and declarations through the portal. There is no submission fee.
The editorial office screens the manuscript for scope, completeness, and formatting before assigning a handling editor.
At least two independent reviewers evaluate the manuscript under single-blind review. Where revisions are required, authors respond point by point.
On acceptance the article processing charge is invoiced and the CC BY 4.0 copyright handover is signed.
The article is copyedited, typeset, and given a DOI, then publishes open access with a permanent link.
Manuscripts must be original and not under consideration elsewhere. Submit in Microsoft Word or LaTeX with figures at 300 dpi minimum. Structure research articles as Abstract, Introduction, Methods, Results, Discussion, and References.
Use the journal's numbered (Vancouver) reference style. Cite sources consecutively in the order they appear, and ensure every reference is complete and retrievable.
Declare all funding sources, conflicts of interest, and ethical approvals (including informed consent and animal-care statements where applicable).